Programs Director

About Patient Empowerment Network (PEN)

Since 2009, PEN has been improving treatment outcomes and health equity for cancer patients and care partners at every step of their journey. Our 501(c)(3) non-profit organization provides free online resources covering diagnosis and testing, treatment, clinical trials, financing, recovery, to survivorship. We connect those in need to programs, experts, peers, and tailored resources that catalyze improved cancer outcomes. You can learn more about the ways we support the cancer community through this short video series.

What differentiates PEN from other cancer advocacy groups is that we take patient education a step further; we educate, then ACTIVATE cancer patients and their care partners to become co-decision makers with their healthcare teams. By insisting on the most current and personalized care available, empowered patients achieve better treatment outcomes. To view our programs, please visit our website.

In 2020 our programs served more than 140,000 people with cancer and care partners. We are on-track to reach more than 200,000 in 2021.

Programs Director Job Summary

PEN is seeking an experienced Programs Director for a full-time, remote-based role. The role reports to PEN’s Executive Director. The Programs Director will be a key member of PEN’s leadership team and have management responsibility. The Programs Director will:

  • Oversee the development, implementation, and strategic growth of PEN programming
  • Lead the vision of PEN program content and themes, maintain the editorial calendar, oversee all logistics, and program vendors/partners
  • Ensure PEN’s commitment to Diversity, Equity & Inclusion is the foundation of all our programming
  • Assist with expanding PEN’s overall program reach with specific emphasis on reaching underserved people with cancer and communities
  • Provide significant contributions to program partnership and fundraising development, strategic planning, and executive level decision making
  • Develop program policies and monitor budgetary expenditures
  • Evaluate programs to measure and quantify outcomes
  • Manage program staff and volunteers


  • Develop an overarching vision for PEN’s programs that will foster innovation and position PEN to deliver significant value to the people we serve
  • Plan PEN’s programs from start to completion involving deadlines, milestones, and processes
  • Initiate and set goals for programs according to PEN’s strategic objectives and Path to Patient Empowerment Framework
  • Oversee the quality and success of all aspects of program operations, management, relationships, curriculum/theme development, and vendor/partner management
  • Develop strategic long-term program expansion goals and budgets with Executive Director and leadership team
  • Create program measurement tools, oversee data collection, and evaluate outcomes
  • Assist in the development of plans and implementation of tactics to expand PEN’s overall program reach with specific emphasis on reaching underserved people with cancer and communities
  • Monitor program budgets and oversee grant/funding compliance
  • Manage, train, and motivate Program and Partnerships Coordinator and Lead Network Manager
  • Keep Program staff accountable to accomplishing quarterly progress toward goal completion (as reflected in the annual Action Plan) as well as establish goals and plans for the future
  • Discover ways to enhance efficiency and productivity of program procedures and processes
  • Maintain and cultivate funded program partnerships with other nonprofits and stakeholders, identifying future partners and potential funding opportunities
  • Work with Executive Director and Development Director on fundraising strategies and events, as needed
  • Attend relevant partnership meetings to connect with key stakeholders
  • Represent the organization at conferences and other events
  • Work with Program and Partnerships Coordinator to develop an effective growth strategy for the digital sherpa™ program and other programs as needed
  • Oversee Board Programs Committee
  • Attend professional development seminars as requested
  • Other duties as assigned


  • At least 5 years of work experience in a similar role for a health-based non-profit, preferably in cancer patient advocacy/education
  • Possess keen business acumen with strategic ability and understanding of the cancer advocacy landscape
  • Ability to work independently, be flexible, and manage multiple priorities
  • Detail-oriented with excellent communication, organizational, interpersonal skills
  • Excellent writing skills and experience with writing program proposals
  • Ability to work with individuals from diverse backgrounds
  • Thorough understanding of project/program management techniques and methods
  • Excellent knowledge of performance evaluation techniques and key metrics
  • Outstanding knowledge of data analysis, reporting, and budgeting
  • Ability to work collaboratively in a (remote) team environment with minimal supervision
  • Analytical mindset with great problem-solving abilities

Work Environment

PEN is committed to Diversity, Equity, and Inclusion (DEI) in the hiring of our staff and the creation, implementation and distribution of our programs. To read more about our commitment to DEI, please read PEN’s Inclusion Policy.

The ideal candidate for this role will be flexible, have experience working in a fast-paced, non-profit environment, be comfortable working remotely in a leadership role, and have management/leadership experience. Salary will be commensurate with experience. Please share your salary requirement in your application.


If you are interested in applying, please send your CV, cover letter, and examples of your work to:

Andrea Conners

Executive Director, Patient Empowerment Network

Please also connect with Andrea on LinkedIn