Tag Archive for: health policy

How Can We Address Language Barriers?

How Can We Address Language Barriers? from Patient Empowerment Network on Vimeo.

Dr. Judith Flores of the National Hispanic Medical Association discusses the importance of addressing language barriers so people with cancer can receive the best care.

See More from the Health Policy Activity Guide


Transcript

Sasha Tanori:  

Over the past few years, how have you seen language barriers addressed and how can we continue addressing them? 

Judith Flores:  

I think we have to understand that addressing language barriers is extremely important. It can be fatal for someone if they don’t access care because they cannot get it in their own preferred language. Of course, we have some federal funds through the Accountable Care Act that allow us to have resources for limited English proficiency, but to be honest, the best thing to do is to try to develop a workforce that looks like the patients they serve, speaks their language and understands their culture.  

I’m going to quote from the cdc’s definition of health equity. Health equity implies that every person has the opportunity to attain their full health potential. No one is at a disadvantage because of social position. That’s a tall order, and that’s something that we all have to work towards, especially now, and we want to add the piece of health justice which implies that people, all people are valued and that health and reconciliation is a goal for all of us.

How Can We Make Resources Accessible to Everyone?

How Can We Make Resources Accessible to Everyone? from Patient Empowerment Network on Vimeo.

Dr. Judith Flores of the National Hispanic Medical Association discusses barriers to care and ways to overcome them.

See More from the Health Policy Activity Guide


Transcript

Sasha Tanori:

What specific barriers to care have you noticed that stand out to you?   

Judith Flores:

I’ve been doing quite a lot of work with communities and populations in New York City for over many years, and it’s always the very same thing we look at. We always think in terms of finances, can someone have coverage to access care? But to be honest, once you do have coverage, a lot of the other things have to do with what’s available to you, what is in your preferred language, what speaks to you and to your community.   

Sasha Tanori:

All right, thank you. Why aren’t all resources accessible to everyone, and how can we change that?   

Judith Flores:

I think that’s a very, very important question for us, and it’s a question for us to look at in this country as we evolve health care. We’ve always had a financial barrier in this country. The opportunities are very uneven across the states, and that produces a lot of unequity or disequity from person to person and group to group, even within states, people that may not have access because they don’t know that they are eligible for certain resources due to perhaps language barriers or culturally incompetent practices.